Insurance & Payment Assistance
Learn how we help you save money through insurance and out-of-network reimbursement.
In-Network Providers
Out-of Network Reimbursement Process
Mentaya helps clients use their out-of-network benefits to get, on average, 62% back on therapy.
We understand the importance of knowing your costs upfront.
That’s why we’ve partnered with Mentaya, a company specializing in helping clients with existing health insurance plans use their out-of-network benefits for potential reimbursement on therapy.
If you have an existing healthcare plan, scroll down to learn more about how our partnership with Mentaya may reduce your overall costs.
Mentaya Out-of-Network Toolkit
Instant Benefits Checker
Mentaya’s Instant Benefits Checker conveniently removes the guesswork in calculating your out-of-pocket expenses.
With this tool, you’ll have quick access to important details about your out-of-network benefits, including:
Your out-of-network deductible
How long it may take to meet your deductible
The percentage your insurance company may reimburse you for therapy after your deductible has been met
To learn your out-of-network benefits and if they can potentially reduce your costs for therapy, click the button below.
Automated Claim Submission
With Mentaya’s automated claim submission, we help you avoid tedious paperwork and frustrating insurance calls - they take care of submitting insurance claims and following up on out-of-network reimbursement for our clients.
How to Join Mentaya
Verify Your Benefits
See if you qualify for reimbursement through Mentaya’s Benefits Checker.
Join Mentaya
Setup your Mentaya account HERE– it's set it and forget it!
Auto-submit claim
Mentaya will instantly submit your claim once your therapist confirms the session.
Get Reimbursed!
That's it! Within a month of each accepted claim, reimbursement checks should begin arriving in the mail.
*Mentaya charges a 5% fee per claim, which includes handling of any paperwork, dealing with claim denials, and calling insurance companies on your behalf. Its risk-free: Mentaya guarantees your claims are successfully submitted, or a full refund of their fees.
Out-of-Network Insurance FAQ
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If your insurance plan offers out-of-network benefits, it means they will cover a portion of the cost when you see a therapist who doesn't have a direct contract with your insurance company.
Although our practice doesn’t have contracts with insurance providers, you may still be able to save money and drastically reduce your therapy costs by using your out-of-network benefits.
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Unlike in-network providers, who bill your insurance company directly, with out-of-network therapists, you typically pay for the session upfront and then submit a claim to your insurance for reimbursement.
Insurance companies often reimburse a percentage of the therapist's fee, usually after you meet an out-of-network deductible.
For example, after you meet a $1,000 deductible, your insurance may begin reimbursing 50-80% of session costs.
While our clients pay the full session fee upfront, many use their out-of-network benefits to lower costs over time.
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With a 50-80% reimbursement rate at our full session fee of $225, the overall cost of therapy reduces to an average of $45.00-$112.50 per appointment over time.
Mentaya helps people recover an average of 62% of their money through reimbursement, reducing the overall cost of therapy to an average of $85.50 per appointment over time.
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Out-of-network healthcare benefits give you the flexibility to choose a therapist based on your needs and preferences, not just those in-network. This greatly expands your level of access to mental health services while ensuring they remain affordable.